FREQUENTLY ASKED QUESTIONS
Orders & Shipping
Do you ship internationally?
Sadly, no. We are based in Singapore and cannot ship out of the country just yet :)
How long will my order take to arrive?
Depending on the pre-order date available, you will receieve your products on the weekend stated on pre-order details.
Is self-collection allowed?
Self collection options are currently available on Wednesdays & Sundays. (Before 12pm & After 6pm)
How do I place an order?
How long can I keep my Kombucha for?
Kombucha can be kept for about 3 months in the fridge, however due to its naturally low pH (Potential Hydrogen), microorganisms and food borne pathogens are unlikely to thrive. The simple answer to that is, it doesn’t really spoil. The fermentation process is considered dormant but is still occurring at a slower rate.
However, when kept at room temperature or in a warm enclosure, the dormant bacteria and yeast reactivates, further kickstarting the fermentation process which pressures the bottle. The pressure built up may potential lead to an explosive effect if not refrigerated within 12H of receiving the bottle of brew. Please ensure that your kombucha is kept at chilled to prevent such incidents from happening.
When is the best time to drink Kombucha?
Kombucha is best drunk in the morning on an empty stomach to experience it's full effect. However, we feel like there is no right or wrong to when you should drink Kombucha. Have it during a workout, during a rich meal or simply on a warm afternoon!
Can Kombucha be heated/drunk warm?
We do not advise you to heat the Kombucha as it will eventually kill off the probiotics and good bacteria, which eventually destroys the active and live cultures that provide for the benefits in drinking Kombucha!
How is Kombucha made?
Fermented black tea, Kombucha is a tart and refreshing beverage, rich in B vitamins, Amino Acids, Enzymes and Probiotics. Made with black tea and fermented with a S.C.O.B.Y (Symbiotic Culture Of Bacteria and Yeast). Raw and unpasteurised Kombucha contains good bacteria, similar to what occurs naturally in our intestines.
During the fermentation process of a few weeks, the live organisms excrete Glucaric Acid, and as the tea ferments, it results in a tart, fizzy, slightly sweet beverage. Kombucha naturally produces carbon dioxide during the fermentation process, simultaneously carbonating the beverage.
The research on health benefits of kombucha is very promising, and it’s certainly a better beverage option than soda, juice, and other sugary drinks.
What are the health benefits of drinking Kombucha?
1. Aid digestion
Is there alcohol in Kombucha?
Technically, yes. During fermentation, the yeast consumes the sugar and produces Carbon dioxide which provides a natural fizz to Kombucha and ethanol (A by-product of fermentation).
Is there caffeine in Kombucha?
Kombucha is fermented black tea, however compared to unfermented teas, Kombucha has 3 times lesser caffeine as caffeine is used as fuel for probiotic growth!
What are the jelly stands/substances floating in my drink? Is that normal?
Rich in B-Vitamins, the jelly strands in your Kombucha is a cellulose bio-film that contains multiple strains of good bacteria, commonly known as SCOBY! (Symbiotic Colony Of Bacteria & Yeast)
How is Milk Kefir made?
We love both our Kefir and Kombucha, our go-to beverage fix, rich in healthful microbes. However, Kefir is a richer source of lactic acid bacteria which makes it more of a drinkable probiotic supplement, and Kombucha, more of a digestive aid!
Why is my Milk Kefir slightly carbonated & fizzy after day 4?
There is no preservatives added to our Milk Kefir and even in the fridge, the beverage is still fermenting! During fermentation, carbon dioxide is produced and it carbonates the milk kefir!
How long can i keep my Milk Kefir for?
Milk kefir ferments at a slightly faster rate as compared to Kombucha, hence the longevity of the beverage is shorter as well!
What are the health benefits of Milk Kefir?
Milk Kefir, which originated from Russia is PACKED with many health benefits (it’s not just tasty as heck!) Here are a handful of KEFIR FACTS that makes this delectable beverage worth splurging the calories on! 🤤
2. A digestive supplement that promotes healthy gastrointestinal function 💊🦠
3. Suitable for lactose intolerant folks! 🥛🚫
- The fermentation process breaks down the lactose present in milk!
4. RICH in micronutrients 🧬
- Loaded with enzymes, vitamins and amino acids make Milk Kefir a SUPER FOOD 😋👌🏻
Transportation Of Kefir
Our Milk Kefirs are very temperature sensitive. It is important to properly insulate if you decide to take them out with you.
Why is my Milk Kefir Sour over time?
Milk Kefirs are constantly fermenting, even while refridgerated! Acidity accumulates and causes the beverage to turn slightly sour over time.
How does Milk Kefir Taste like?
Milk Kefir has a tart, effervescent yoghurty flavour, with the consistency to be similar to a less viscous version of yoghurt! Psssst... it is commonly referred to as the champagne of milk!