Question 1

How is Kombucha made?

Accepted Answer

Fermented black tea, Kombucha is a tart and refreshing beverage, rich in B vitamins, Amino Acids, Enzymes and Probiotics. Made with black tea and fermented with a S.C.O.B.Y (Symbiotic Culture Of Bacteria and Yeast). Raw and unpasteurised Kombucha contains good bacteria, similar to what occurs naturally in our intestines.    Sugar, Water, Black tea and a SCOBY is fermented for long periods which results in the delectable beverage that you see today. 
During the fermentation process of a few weeks, the live organisms excrete Glucaric Acid, and as the tea ferments, it results in a tart, fizzy, slightly sweet beverage. Kombucha naturally produces carbon dioxide during the fermentation process, simultaneously carbonating the beverage.

The research on health benefits of kombucha is very promising, and it’s certainly a better beverage option than soda, juice, and other sugary drinks.

Question 2

What are the health benefits of drinking Kombucha?

Accepted Answer

1. Aid digestion Kombucha is packed with probiotics with an organic ability to balance good bacteria in the gut and relieve some gastrointestinal issues. Kombucha is known to relieve irritable bowel syndrome, bloating and constipation.   2. Immunity supporting compounds During fermentation, B vitamins are found to be produced. On top of that, polyphenols and vitamin C from the black tea leaves used are extremely rich in anti-oxidnts that supports the immunity in fighting against free radicals and fight off any inflammatory diseases.   3. Aids Weighloss During fermentation, polyphenols and acetic acid formed aids in weightloss.   4. Ease joint pains  Glucosamines produced during the fermentation process eases joint pains and prevents arthiritis.

Question 3

When is the best time to drink Kombucha?

Accepted Answer

Kombucha is best drunk in the morning on an empty stomach to experience it's full effect. However, we feel like there is no right or wrong to when you should drink Kombucha. Have it during a workout, during a rich meal or simply on a warm afternoon!

Question 4

How long can I keep my Kombucha for?

Accepted Answer

Kombucha can be kept for about 3 months in the fridge, however due to its naturally low pH (Potential Hydrogen), microorganisms and food borne pathogens are unlikely to thrive. The simple answer to that is, it doesn’t really spoil. The fermentation process is considered dormant but is still occurring at a slower rate.

However, when kept at room temperature or in a warm enclosure, the dormant bacteria and yeast reactivates, further kickstarting the fermentation process which pressures the bottle. The pressure built up may potential lead to an explosive effect if not refrigerated within 12H of receiving the bottle of brew. Please ensure that your kombucha is kept at chilled to prevent such incidents from happening.   *Please keep unopened bottles refrigerated at all times.   Although that (still) does not make your Kombucha unsafe to drink, it makes it unpleasant to the palette as it turns vinegary and sour!    Further information on how to care for your kombucha: https://www.myrecipes.com/extracrispy/how-to-store-kombucha

Question 5

Can Kombucha be heated/drunk warm?

Accepted Answer

We do not advise you to heat the Kombucha as it will eventually kill off the probiotics and good bacteria, which eventually destroys the active and live cultures that provide for the benefits in drinking Kombucha!

Question 6

Is there alcohol in Kombucha?

Accepted Answer

Technically, yes. During fermentation, the yeast consumes the sugar and produces Carbon dioxide which provides a natural fizz to Kombucha and ethanol (A by-product of fermentation).   However, the alcohol gets used as food to provide for the conversion of bacteria to acetic acid. This means that during our bottling process, our alcohol content present is below 0.5% ABV. (Non intoxicating/non dizzying)

Question 7

Is there caffeine in Kombucha?

Accepted Answer

Kombucha is fermented black tea, however compared to unfermented teas, Kombucha has 3 times lesser caffeine as caffeine is used as fuel for probiotic growth!   Roughly 20mg of caffeine in present in Kombucha. A good comparison would be the same amount of caffeine as a 1 ounce piece of dark chocolate!

Question 8

What are the jelly stands/substances floating in my drink? Is that normal?

Accepted Answer

Rich in B-Vitamins, the jelly strands in your Kombucha is a cellulose bio-film that contains multiple strains of good bacteria, commonly known as SCOBY! (Symbiotic Colony Of Bacteria & Yeast)   Don't worry! They are 100% safe to be consumed!

Question 9

How is Milk Kefir made?

Accepted Answer

Kefir is made through fermenting kefir grains with whole milk.  ​ The result is a rich, creamy and tangy beverage, packed with Probiotics, Protein, B Vitamins, and Calcium to maintain healthy bodily function. Fermented only with Organic Whole Milk, a serving of Kefir boasts an abundant of nutritional benefits.

We love both our Kefir and Kombucha, our go-to beverage fix, rich in healthful microbes. However, Kefir is a richer source of lactic acid bacteria which makes it more of a drinkable probiotic supplement, and Kombucha, more of a digestive aid!

Question 10

What are the health benefits of Milk Kefir?

Accepted Answer

Milk Kefir, which originated from Russia is PACKED with many health benefits (it’s not just tasty as heck!) Here are a handful of KEFIR FACTS that makes this delectable beverage worth splurging the calories on! 🤤     1. HIGH in protein💪🏻 - Perfect for making the GAINZ you lost during this Circuit Breaker period.

2. A digestive supplement that promotes healthy gastrointestinal function 💊🦠 - Healthy BUTT, Healthy GUT!

3. Suitable for lactose intolerant folks! 🥛🚫
- The fermentation process breaks down the lactose present in milk!

4. RICH in micronutrients 🧬
- Loaded with enzymes, vitamins and amino acids make Milk Kefir a SUPER FOOD 😋👌🏻   5. Kefir is commonly compared to yoghurt, but with 3X as many probiotic strains and more protein compared to yoghurt with similar flavour profiles!

Question 11

How long can i keep my Milk Kefir for?

Accepted Answer

Milk kefir ferments at a slightly faster rate as compared to Kombucha, hence the longevity of the beverage is shorter as well!   For a milky, creamy milk kefir, we recommend you to consume it within 3 days! For a slightly fizzy and reamy milk kefir, we recommend you to consume it within 5 days!   For optimal freshness, consume the milk kefir within 5 days!   It is important to ensure that the milk kefir is stored between 0 degrees - 4 degrees unless consuming it!

Question 12

Why is my Milk Kefir slightly carbonated & fizzy after day 4?

Accepted Answer

There is no preservatives added to our Milk Kefir and even in the fridge, the beverage is still fermenting! During fermentation, carbon dioxide is produced and it carbonates the milk kefir!   This does not mean that the milk kefir has gone bad! In fact, it adds an interesting texture to the beverage that we love and enjoy as well!

Question 13

Transportation Of Kefir

Accepted Answer

Our Milk Kefirs are very temperature sensitive. It is important to properly insulate if you decide to take them out with you.
 They can be left at room temperature for 2 Hours.

Question 14

Why is my Milk Kefir Sour over time?

Accepted Answer

Milk Kefirs are constantly fermenting, even while refridgerated! Acidity accumulates and causes the beverage to turn slightly sour over time.   Don't worry! This does not mean that your Milk Kefir has gone bad as they can typically last for weeks while being in the fridge.   However, we typically reccomend that you consume them within 3-5 days for optimal freshness!

Question 15

How does Milk Kefir Taste like?

Accepted Answer

Milk Kefir has a tart, effervescent yoghurty flavour, with the consistency to be similar to a less viscous version of yoghurt! Psssst... it is commonly referred to as the champagne of milk!

Question 16

How do I place an order?

Accepted Answer

There are 2 ways to do this:   - Order through the online site www.levyrsg.com   - Order through my Instagram page @ www.instgram.com/levyr.sg   *All items made to order hence, it will take about 3-5 business days to reach you! Do pre-order at least 3 days in advance if you have a preferred date for delivery/collection!

Question 17

Do you ship internationally?

Accepted Answer

Sadly, no. We are based in Singapore and cannot ship out of the country just yet :)   All orders are sent in person without any courier help to ensure quality and freshness of our fermented goods.   Delivery areas include: Island-wide Singapore

Question 18

How long will my order take to arrive?

Accepted Answer

Your order will reach you in about 3-5 business days. As fermentation takes time and all our products are made to order to ensure the freshness of it.

In the event that we do have inventory stocked up, your orders will be delivered to you during the following weekday.

Do pre-order at least 3 days in advance if you have a preferred date for the delivery (include date in notes before checking out)! :)

Question 19

Is self-collection allowed?

Accepted Answer

Self collection location: Pioneer Mrt to Jurong East Mrt 
 If you decide to self collect your Kombucha/Milk Kefir, please select "Self Collection" at check out and we will be in contact with you shortly to arrange date & timing.

*All items made to order hence, it will take about 3-5 business days to reach you! Do pre-order at least 3 days in advance if you have a preferred date for collection!

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