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  • When is the best time to drink Kombucha?
    Kombucha is best drunk in the morning on an empty stomach to experience it's full effect. However, we feel like there is no right or wrong to when you should drink Kombucha. Have it during a workout, during a rich meal or simply on a warm afternoon!
  • How long can I keep my Kombucha for?
    Kombucha can be kept for about 3 months in the fridge, however due to its naturally low pH (Potential Hydrogen), microorganisms and food borne pathogens are unlikely to thrive. The simple answer to that is, it doesn’t really spoil. The fermentation process is considered dormant but is still occurring at a slower rate. However, when kept at room temperature or in a warm enclosure, the dormant bacteria and yeast reactivates, further kickstarting the fermentation process which pressures the bottle. The pressure built up may potential lead to an explosive effect if not refrigerated within 12H of receiving the bottle of brew. Please ensure that your kombucha is kept at chilled to prevent such incidents from happening. *Please keep unopened bottles refrigerated at all times. Although that (still) does not make your Kombucha unsafe to drink, it makes it unpleasant to the palette as it turns vinegary and sour! Further information on how to care for your kombucha:
  • Can Kombucha be heated/drunk warm?
    We do not advise you to heat the Kombucha as it will eventually kill off the probiotics and good bacteria, which eventually destroys the active and live cultures that provide for the benefits in drinking Kombucha!
  • What are the jelly stands/substances floating in my drink? Is that normal?
    Rich in B-Vitamins, the jelly strands in your Kombucha is a cellulose bio-film that contains multiple strains of good bacteria, commonly known as SCOBY! (Symbiotic Colony Of Bacteria & Yeast) Don't worry! They are 100% safe to be consumed!
  • How long can i keep my Milk Kefir for?
    Milk kefir ferments at a slightly faster rate as compared to Kombucha, hence the longevity of the beverage is shorter as well! For a milky, creamy milk kefir, we recommend you to consume it within 3 days! For a slightly fizzy and reamy milk kefir, we recommend you to consume it within 5 days! For optimal freshness, consume the milk kefir within 5 days! It is important to ensure that the milk kefir is stored between 0 degrees - 4 degrees unless consuming it!
  • Why is my Milk Kefir slightly carbonated & fizzy after day 4?
    There is no preservatives added to our Milk Kefir and even in the fridge, the beverage is still fermenting! During fermentation, carbon dioxide is produced and it carbonates the milk kefir! This does not mean that the milk kefir has gone bad! In fact, it adds an interesting texture to the beverage that we love and enjoy as well!
  • Transportation Of Kefir
    Our Milk Kefirs are very temperature sensitive. It is important to properly insulate if you decide to take them out with you. They can be left at room temperature for 2 Hours.
  • Why is my Milk Kefir Sour over time?
    Milk Kefirs are constantly fermenting, even while refridgerated! Acidity accumulates and causes the beverage to turn slightly sour over time. Don't worry! This does not mean that your Milk Kefir has gone bad as they can typically last for weeks while being in the fridge. However, we typically reccomend that you consume them within 3-5 days for optimal freshness!
  • How does Milk Kefir taste like?
    Milk Kefir has a tart, effervescent yoghurty flavour, with the consistency to be similar to a less viscous version of yoghurt! Psssst... it is commonly referred to as the champagne of milk!
  • How do I place an order?
    There are 2 ways to do this: - Order through the online site - Order through my Instagram page @ *All items made to order hence, it will take about 3-5 business days to reach you! Do pre-order at least 3 days in advance if you have a preferred date for delivery/collection!
  • Do you ship internationally?
    Sadly, no. We are based in Singapore and cannot ship out of the country just yet :) All orders are sent in person without any courier help to ensure quality and freshness of our fermented goods. Delivery areas include: Island-wide Singapore
  • How long will my order take to arrive?
    Your order will reach you in about 3-5 business days. As fermentation takes time and all our products are made to order to ensure the freshness of it. In the event that we do have inventory stocked up, your orders will be delivered to you during the following weekday. Do pre-order at least 3 days in advance if you have a preferred date for the delivery (include date in notes before checking out)! :)
  • Is self-collection allowed?
    Self collection location: Pioneer Mrt to Jurong East Mrt If you decide to self collect your Kombucha/Milk Kefir, please select "Self Collection" at check out and we will be in contact with you shortly to arrange date & timing. *All items made to order hence, it will take about 3-5 business days to reach you! Do pre-order at least 3 days in advance if you have a preferred date for collection!
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